Support

Activation help

Choose the guide for the product you bought: simple steps, a few minutes.
A few minutesOfficial activationFree support

Choose your guide

Each guide explains installation and activation, with pictures of the screens.

Office for Windows

Office 2016, 2019, 2021 and 2024 on PC, including phone activation.

Open the guide →Office for Mac

Office 2021 and 2024 on Mac: download, installation and activation.

Open the guide →Windows 10 and 11

Activate Windows with your product key in Settings.

Open the guide →Get CID

Phone activation: get the confirmation ID without calling.

Open Get CID →

Activation questions

The most asked questions. All the others are in the FAQ.

Where can I find the official downloads?
The official downloads are available here: Official downloads. If in doubt, contact us via Live Chat or Contact.
Where can I find the activation guides?
The full guides are available here: Activation guides. You will also find the instructions in your order email.
What do I do if I get an error during activation?
In case of an error:
  • Take a clear screenshot of the error
  • Include your order number
  • Contact us via Live Chat or Contact
We check and resolve it quickly (replacement or refund if confirmed).

Still need help?

Write to us: we reply quickly about activation, orders and invoices.

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